Trust-Calibrated Platform Governance for AI-Powered Industrial Sharing Economies
Keywords:
trust calibration, platform governance, industrial sharing economy, artificial intelligence, capacity sharing, socio-technical systemsAbstract
The proliferation of artificial intelligence in industrial ecosystems is transforming traditional ownership models into fluid, multi-actor sharing economies for production capacity, logistics assets, and data-driven services. While these AI-powered platforms promise enormous efficiency gains, their viability hinges on the careful calibration of trust across heterogeneous participants who must expose proprietary operational data and strategic resources to algorithms and competitors. This paper develops the concept of trust-calibrated platform governance, a socio-technical framework that treats trust not as a monolithic condition but as a dynamic, multidimensional variable that must be engineered, monitored, and institutionally embedded. We examine the architectural underpinnings of industrial sharing platforms, focusing on the interplay between edge intelligence, federated learning, digital twins, and smart contract mechanisms that jointly shape trust perceptions. The analysis highlights structural trade-offs between transparency and privacy, automation and human oversight, as well as between algorithmic efficiency and equitable access. Drawing on systems thinking, we articulate a layered governance model that integrates technical trust enablers with contractual safeguards, reputation infrastructure, and multi-stakeholder regulatory oversight. We discuss challenges in robustness against adversarial manipulation, long-term sustainability of cooperative equilibria, and fairness in algorithmic allocation of shared industrial resources. Cross-domain comparisons with consumer sharing platforms illuminate the unique trust demands of capital-intensive, business-to-business contexts where reciprocity, capacity reliability, and liability chains are paramount. The paper concludes by outlining research directions for designing governance architectures that adaptively calibrate trust signals to the evolving risk landscapes of AI-mediated industrial collaboration.
References
1. Tiwana, A., Konsynski, B., & Bush, A. A. (2010). Platform evolution: Coevolution of platform architecture, governance, and environmental dynamics. Information Systems Research, 21(4), 675–687.
2. Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism Management, 55, 62–73.
3. Li, Z., Hong, J., & Xie, Y. (2018). Sharing economy in manufacturing: A review. Journal of Manufacturing Technology Management, 29(3), 534–556.
4. Belk, R. (2014). You are what you can access: Sharing and collaborative consumption online. Journal of Business Research, 67(8), 1595–1600.
5. Mittelstadt, B. D., Allo, P., Taddeo, M., Wachter, S., & Floridi, L. (2016). The ethics of algorithms: Mapping the debate. Big Data & Society, 3(2), 2053951716679679.
6. Zhang, Y., Liu, Y., Liu, A., Xiong, N., & Cai, Z. (2017). Industrial Internet: A survey on the enabling technologies, applications, and challenges. IEEE Communications Surveys & Tutorials, 19(3), 1504–1526.
7. Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly, 27(1), 51–90.
8. Christidis, K., & Devetsikiotis, M. (2016). Blockchains and smart contracts for the internet of things. IEEE Access, 4, 2292–2303.
9. Wan, J., Tang, S., Li, D., Wang, S., Liu, C., Abbas, H., & Vasilakos, A. V. (2017). A manufacturing big data solution for active preventive maintenance. IEEE Transactions on Industrial Informatics, 13(4), 2039–2047.
10. Shi, W., Cao, J., Zhang, Q., Li, Y., & Xu, L. (2016). Edge computing: Vision and challenges. IEEE Internet of Things Journal, 3(5), 637–646.
11. Li, T., Sahu, A. K., Talwalkar, A., & Smith, V. (2020). Federated learning: Challenges, methods, and future directions. IEEE Signal Processing Magazine, 37(3), 50–60.
12. Hu, X., & Caldentey, R. (2023). Trust and reciprocity in firms’ capacity sharing. Manufacturing & Service Operations Management, 25(4), 1436-1450.
13. Dwork, C., Hardt, M., Pitassi, T., Reingold, O., & Zemel, R. (2012). Fairness through awareness. In Proceedings of the 3rd Innovations in Theoretical Computer Science Conference (ITCS ’12) (pp. 214–226). Association for Computing Machinery.
14. Acemoglu, D., & Restrepo, P. (2020). Robots and jobs: Evidence from US labor markets. Journal of Political Economy, 128(6), 2188–2244.
15. Boudreau, K. (2010). Open platform strategies and innovation: Granting access vs. devolving control. Management Science, 56(10), 1849–1872.
16. Lee, M. K., Kusbit, D., Metsky, E., & Dabbish, L. (2015). Working with machines: The impact of algorithmic and data-driven management on human workers. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 1603–1612). Association for Computing Machinery.
17. Zio, E. (2016). Challenges in the vulnerability and risk analysis of critical infrastructures. Reliability Engineering & System Safety, 152, 137–150.
18. Rodrik, D. (2014). Green industrial policy. Oxford Review of Economic Policy, 30(3), 469–491.
19. Geissdoerfer, M., Savaget, P., Bocken, N. M., & Hultink, E. J. (2017). The Circular Economy – A new sustainability paradigm? Journal of Cleaner Production, 143, 757–768.
20. Zuiderveen Borgesius, F. Z., Gray, J., & van Eechoud, M. (2015). Open data, privacy, and fair information principles: Towards a balancing framework. Berkeley Technology Law Journal, 30(3), 2073–2131.
21. Jennings, N. R., Sycara, K., & Wooldridge, M. (1998). A roadmap of agent research and development. Autonomous Agents and Multi-Agent Systems, 1(1), 7–38.
22. Tao, F., Zhang, H., Liu, A., & Nee, A. Y. C. (2019). Digital twin in industry: State-of-the-art. IEEE Transactions on Industrial Informatics, 15(4), 2405–2415.
23. Lee, J. D., & See, K. A. (2004). Trust in automation: Designing for appropriate reliance. Human Factors, 46(1), 50–80.
24. Resnick, P., Kuwabara, K., Zeckhauser, R., & Friedman, E. (2000). Reputation systems. Communications of the ACM, 43(12), 45–48.
25. Cusumano, M. A., & Gawer, A. (2002). The elements of platform leadership. MIT Sloan Management Review, 43(3), 51–58.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 International Journal of Artificial Intelligence Engineering and Systems

This work is licensed under a Creative Commons Attribution 4.0 International License.
This article is published under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.